Return Policy
Thank you for shopping with MTS Gardening! We want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we're here to help.
7-Day Return Policy
We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
How to Initiate a Return
To initiate a return, please contact our customer service team at [contact@mtsgardening.com] within 7 days of receiving your item. Please provide your order number and details about the product you would like to return. We will respond promptly with instructions on how to proceed with your return.
Return Shipping
You will be responsible for paying for the return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
If you would like to exchange your item for a different size or color, please contact our customer service team at [contact@mtsgardening.com]. We will provide further instructions on how to proceed with the exchange.
Contact Us
If you have any questions about our return policy, please contact us at [contact@mtsgardening.com]. We're here to assist you and ensure your shopping experience with MTS Gardening is a positive one.
Thank you for choosing MTS Gardening!
