Shipping policy

Last updated: January 2026

Thank you for shopping with MTS Gardening. We are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below.

Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays are processed on the next working day.

Shipping Coverage

  • We currently ship across Pakistan.

  • International shipping is not available at this time.

Delivery Time

Estimated delivery time depends on your location:

  • Major cities: 2–4 business days

  • Other cities & rural areas: 3–7 business days

Delivery times are estimates and may vary due to courier delays, weather, or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) are shown clearly at checkout.

  • Free shipping may be offered on selected products or during promotions.

Cash on Delivery (COD)

  • Cash on Delivery is available in most areas.

  • Please provide an active phone number to ensure smooth delivery.

Order Tracking

  • Tracking details will be shared via SMS or WhatsApp once your order is dispatched.

  • You may also contact us to check your order status.

Delays & Undelivered Orders

  • If your order is delayed, please allow an additional 1–2 business days.

  • MTS Gardening is not responsible for delays caused by incorrect addresses or customer unavailability.

  • Re-delivery charges (if any) will be the customer’s responsibility.

Damaged or Missing Items

  • If you receive a damaged or incorrect item, contact us within 24 hours of delivery.

  • Please share clear photos of the product and packaging for quick assistance.

Contact Us

For any shipping-related questions, contact us:

MTS Gardening
📞 +92320-8332250
📧 mts.gardening@gmail.com

By placing an order with MTS Gardening, you agree to this Shipping Policy.